In a study by Gartner, 70% of employees report that they lack mastery of the skills needed for them to do their jobs. As a trainer, facilitating employee skills training is the best course of action to take in order to address the issue.
Now that we are facing changing times and different uncertainties, it is even more important to ensure that our workforce is kept up-to-date with regard to the know-how and is constantly being trained. This means that trainers also have to up their training methodologies and keep up with the demands of the employees in terms of learning new and relevant skills.
Get to know the most necessary skills that you should emphasize in conducting different training programs where employees and the whole organization can benefit the most.
Why Regular Skills Training Is Crucial
Regular skills training plays an important role to be reminded of the necessary employee skills that should be embodied in their respective workplace, as this will let them achieve the necessary goals and objectives for the success of the entire organization.
In fact, several pieces of research show that skills greatly affect the performance of the company; hence, giving frequent skills training among employees where they get to possess some skills needed in the changing times in a particular organization is important. In addition, this will also improve the satisfaction of the employees in the workplace, and they get to increase their productivity and efficiency in their respective roles and responsibilities.
Equipping employees with the necessary skills in the workplace focuses on the demands of the changing times. Although there are several skills that you can train your employees for, you must maximize your time and prioritize the most essential skills.
Here are some of the employee skills you should cover in your training programs.
In the past, communication is only focused on speaking skills; however, in today’s time, communication is multi-faceted. Communication skills in the present times focus on other macro and micro-skills such as viewing, listening, reading, writing, speaking, and visualizing different pieces of information.
As the clients and customers of the organization are diverse in terms of acquiring different pieces of information regarding your company, communication is one of the skills that every employee should get better at.
Highlighting the different communication macro skills in the context of the day-to-day business operations can be beneficial for your trainees. You can make use of sessions where people get to make publication materials, content articles, blog articles, radio and television articles, and other sessions where they get to simulate activities that require constant communication.
It has now become even more challenging to collaborate side-by-side with several restrictions. For example, the pandemic situation hampered some of the tasks that should have been done by the employees in a particular organization. It remains, however, that no man is an island; thus, fostering an employee skill where you create training sessions that they get to have brainstorming, group dynamics, and team building sessions are some of the ways that foster collaboration skills.
Simulating training sessions that exercise collaboration skills prevent employees to get aloof on some of the things that might happen in the future. Through facilitating collaboration skills, employees will realize that the problems happening in the organization are shared and must be kept alone. The different battles and struggles faced by the organization must be done and solved collectively because through collaboration, employees can reach their full potential.
On top of training your teams on how to collaborate effectively, you can also train them on how to use certain tools for better and real-time collaborations without personal contact.
Employee skills training must also be focused on how employees should embrace the different changes that might happen in the future.
Trainers must not only emphasize the external situations that impact the organization such as the economic freeze, but in this kind of employee skills training, trainers must consider the internal aspects of the organization, such as anticipating tasks when other colleagues file an extensive leave, doing volunteer jobs when one person in a particular team is absent, willingness to help when other people feel the overload in the tasks, and allowing employees to work from home to achieve a good balance between work and life.
As a trainer, make sure to simulate situations where employees face problems that are happening internally. After such, they get to address solutions to the problems presented.
Critical Thinking Skills
Aside from fostering an employee skill where they get to foster good teamwork skills in the workplace, there is also a good employee skill where they distinguish different pieces of information that they can be able to solve a particular problem, and this is called critical thinking skill.
In today’s vast changing times, fostering critical thinking skills gives employees an opportunity to distinguish different solutions that are relevant to the different problems present in their workplace. In addition, they get to determine things that can make solutions that are relevant to the problems encountered by the organization.
To make sure that there is an effective spearheading of the employee skill, make sure to facilitate training sessions that focus on analyzing arguments and evidence, making judgments based on the evidence given, making inferences using reasoning, and making use of decisions through effective reasoning.
Time Management Skills
Time discipline is more important now than ever. There is no time to lose or waste with several business problems to battle every now and then.
Facilitating training sessions where employees get to have effective time management skills gives them discipline in attaining different tasks relevant to the goals and objectives laid out by the different departments. With effective time management as an employee skill, they get to be focused on their work regardless of the work pressure and conflicts that may arise.
To effectively facilitate time management skills, you can organize activities such as the big picture challenge, circadian rhythm, time squared, delegation skill practice, what I did yesterday, and other activities that can highlight the value of time management skills among employees.
Aside from looking at the left hemisphere of the brain (which focuses on critical thinking skills), another employee skill where they get to see different problems and situations from a fresher perspective are known as creativity skill.
Creativity skills training is important for employees to get to see problems as fresh opportunities and solve problems without misguided judgments and assumptions. Training employees on how to never run out of ideas that are outside of the box and deal with mental blockers will be very helpful in generating game-changing ideas for the products and services that you offer as a company.
In your creativity skills training, put emphasis on the importance among employees to generate authentic and unique ideas, flexibility and fluency in leading the team to realize these ideas, and other relevant qualities.
Project Management Skills
Aside from time management skills training, project management skills training is another employee skill that must be taught among employees. They need to be trained on how to be efficient and effective when handling different projects.
Take note that as a trainer, you have to embody great project management skills as well as you handle training programs so you can provide real-life examples.
In your project management skills training, you must be well-versed in what project management methodologies work and what are the latest innovations in that aspect so your teams are always updated.
One of the employee skills that are not emphasized by trainers is leadership skills.
As most of the training programs focus on skills per se, leadership skills training gets overlooked because companies think that it should only be intended for those who will be promoted to leadership positions. As a trainer, you have to make sure that employees are not just trained with the necessary skills that should be exercised in the workplace, but with the skills needed in being a good initiator of the different tasks in the workplace.
Create team-building sessions where employees get to develop active listening, strategic thinking, creativity, the convincing power to influence others, and to develop messages that are understandable by others.
Without this kind of employee skill, your employees cannot obtain meaningful experiences in the workplace.
Handling tasks in the workplace may seem challenging, but exercising this particular employee skill lightens up the workplace. As a trainer, make sure to facilitate socio-emotional skills training regularly in the sense that the hostile work environment is eradicated and different negativities are removed.
To effectively facilitate socio-emotional skills training, emphasize the qualities of self-confidence, empathy, meaningful partnerships, and cultivate a sense of belongingness through community and team-building activities.
Conflict Resolution Skills
Lastly, no workplace is perfect. The tasks that employees might embrace in the present times are not pleasing sometimes, to the extent that employees get stressed while the pressure is elevated.
This kind of employee skill is important as this improves the way employees manage their tasks without risking the relationship among colleagues and the way employees deal with one another.
To let employees develop this particular skill, foster learning activities where employees can appreciate and value differences, control emotions and behavior, be alert to different situations that require them to effectively manage stress, and exercise empathy.